For MARTEC BBS users there are several ways remote support. As always, we specialize in free tools. Programs such as "NetViewer, PC-Visit", etc. draw the users financially neatly many euros out of their pockets. That does not have to be! Here are the suggested solutions:

1. Crossloop ( Manufacturer Site / Download from MARTEC-BBS )

Crossloop is a free TunnelServer service (encrypted for both Enterprise and Privatus users) that transmits to HTTPS the "on-screen keyboard mouse data stream" of the connection (remote-controlled PC to the manufacturer's tunnel server - remote PC to the tunnel server + Tunnel meeting via PIN-ID)

As Remote Desktop comes TightVNC via ActiveX / Java download temporarily to the PC, which is remotely controlled.

Conclusion / rating: (1st place: Absolutely great, because function OK, safety OK and free!)

++ The service is simple, fast, comes through firewalls (since https / ssl) without much installation effort (goes through application-level firewalls).

++ The operation is in German and very simple or easy to use

++ No registration or registration required!

- The TinyVNC operation is relatively sluggish, or requires a lot of tact, but is easy to handle with a little practice. A broadband Internet access is mandatory!

- The tunnel server is in a foreign owner, so could be heard in theory, but the manufacturer assures that he certainly does not.

 

2. TeamViewer ( Manufacturer Site / Download MARTEC-BBS )

TeamViewer comes already from the professional corner, ie the tool is free for test purposes for corporate customers and completely free for private customers.

++ sauschnell + contains switchable file transfer with approval function of the user!

++ The service is simple, fast, comes through firewalls (since https / ssl) without much installation effort (goes through application-level firewalls)

++ The operation is in German and very simple or easy to use

++ No registration or registration required

- the free version requires admin rights on the remote controlled PC

- Maximum session time: 25 hours per month, until 50h = 349 EUR / year, Unlimited 569 EUR / year

- The tunnel server is in a foreign owner, so could be heard in theory, but the manufacturer assures that he certainly does not.

 

3. LogMeIn ( Manufacturer Site )

LogMeIn is based on an agent who logs on to a portal via an account and is then remotely controllable.

Conclusion: 3rd place, both technologically and cost significantly behind 1st and 2nd place

++ Central multiple PCs controllable via portal

++ The operation is in German and very simple or easy to use

++ Agent can be simply "enabled / disabled" (via the toolbar) (easy for users)

++ Agent can permanently log on to Remote Desktop Portal, where it is visible and controllable in its activity

- Registration / Registration necessary

- Agent has to be installed quite complex and queries the local administrator account during setup. (Security?)

- expensive, no free version

 

4. MSN Live Messenger ( Manufacturer Site )

The MSN Live Messenger is freely usable, requires a Microsoft MSN Passport account from both sides of the users and then works over different MSN-typical TCP ports.

Conclusion / rating: 4th place, because special TCP ports, MSN login and deep Windows integration

++ free and relatively fast in the Bedieung

- You need an MSN registration / account (but anyway makes sense to have that)

- Installs deeply into Windows / Connected to "Help & Support" feature

- You can not easily get through firewalls, as MSN ports have to be open

 

5. ShowMyPC ( Developer page )

ShowMyPC is OpenSource and therefore enables the operation of a dedicated TunnelEndServer. ShowMyPC is customizable, based on TightVNC , The test tunnel server is unfortunately "permanently used" and the web interface of the test tunnel server is in English (so currently difficult or even unusable).

The product will continue to be tracked, possibly further developed, and later this could end up at number one in terms of functionality, operating costs and security (own tunnel server), but that takes some time.

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